READ FIRST — how to report a problem so we can actually fix it

Help & Support
1

When something misbehaves, include:

  1. ReStem version (the Settings page shows it) and edition (Pro / Core / trial)
  2. DAW + version, OS + version, and whether your Mac DAW runs natively or under Rosetta
  3. What you did, what you expected, what happened instead
  4. The error number if a dialog showed one — every ReStem error dialog ends with “(error N)” and that number tells us exactly where to look
  5. A field log if asked: create a folder named restem on your Desktop and reproduce the problem — ReStem writes a detailed log there that you can attach. Delete the folder afterwards to stop logging.

The more of this you include up front, the faster the fix.